At Befit24x, customer satisfaction is important to us. This Refund Policy explains the conditions under which refunds may be issued for purchases made through our website.
By placing an order with us, you agree to the terms outlined below.
1. Eligibility for Refunds
You may be eligible for a refund under the following conditions:
-
The product is damaged, defective, or incorrect upon delivery
-
The refund request is submitted within 7 days of receiving the product
-
The item is unused, in its original packaging, and in the same condition as received
Proof of purchase and supporting evidence (such as photos or videos) may be required.
2. Non-Refundable Items
Refunds will not be issued for:
-
Items damaged due to misuse, negligence, or improper handling
-
Products returned without original packaging
-
Products purchased during final sale, clearance, or promotional events (unless defective)
-
Digital products or downloadable items (if applicable)
3. Refund Process
To request a refund:
-
Contact our support team at [support@befit24x.com]
-
Provide your order number and reason for the refund
-
Attach relevant images or videos, if applicable
Once your request is reviewed and approved, you will receive instructions for returning the product (if required).
4. Refund Method and Timeline
-
Approved refunds will be processed to the original payment method
-
Refund processing may take 7–14 business days, depending on your bank or payment provider
-
Shipping charges are non-refundable, unless the return is due to our error
5. Return Shipping
-
Customers are responsible for return shipping costs unless the item was defective or incorrect
-
We recommend using a trackable shipping service, as Befit24x is not responsible for lost returns
6. Order Cancellations
-
Orders may be canceled only before shipment
-
Once an order has been shipped, cancellation is no longer possible, and the refund policy will apply
7. Late or Missing Refunds
If you have not received a refund after the stated processing time:
-
Check with your bank or payment provider
-
Contact us at [support@befit24x.com] for assistance
8. Changes to This Policy
Befit24x reserves the right to modify this Refund Policy at any time. Updates will be posted on this page with a revised effective date.
9. Contact Information
For refund-related questions or support, please contact:
Befit24x
Email: support@befit24x.com
Website: https://www.befit24x.com
